Your account page is at Account in the sidebar (or navigate toDocumentation Index
Fetch the complete documentation index at: https://docs.yourhq.ai/llms.txt
Use this file to discover all available pages before exploring further.
/dashboard/account). From here you can see all your workspaces, manage billing, and sign out.
Workspaces
Each workspace is an independent HQ environment — its own database, agents, CRM, knowledge, and agent runtime. Workspaces don’t share any data with each other.Adding a workspace
Click Add workspace on the account page. You’ll go through the same flow as your initial signup: pick a name, choose a context preset, and confirm payment. Each workspace is billed separately at $30/month.Workspace status
| Status | Meaning |
|---|---|
| Active | Workspace is running. Agents, CRM, and all features work normally. |
| Setting up | Provisioning is in progress. Usually takes about a minute. |
| Suspended | Payment failed after multiple retries. Agents are paused and the runtime is offline. Update your payment method in Stripe to restore access automatically. |
| Canceling | You’ve requested cancellation. Data is accessible for 30 days, but the agent runtime is paused. |
| Canceled | Grace period expired. Workspace and all its data have been deleted. |
| Pending | Payment hasn’t been confirmed yet. |
Billing
HQ uses Stripe for all payments. Click Open Stripe on the account page to access the Stripe Customer Portal, where you can:- Update your payment method (card, bank account)
- View and download invoices
- See your next billing date
Pricing
$30/month per workspace. This includes:- A dedicated database (your own Supabase project)
- A dedicated agent runtime (sandbox)
- Unlimited agents, contacts, tasks, and knowledge items
- All features — no tier restrictions
Cancellation
To cancel a workspace, click Cancel next to it on the account page. You’ll be asked to confirm.What happens when you cancel
- Immediately: status changes to “Canceling” and the agent runtime is paused (agents stop running, no compute charges). Your data remains fully accessible in the dashboard.
- 30-day grace period: you have 30 days to change your mind. During this time, your data is accessible and billing stops at the end of the current cycle. The agent runtime stays paused.
- After 30 days: the workspace is permanently deleted. This includes your database, agent runtime, all agent data, CRM contacts, knowledge items, and files. This cannot be undone.
Reactivating
During the 30-day grace period, contact[email protected] to reactivate your workspace.
Signing in
HQ uses magic links — no passwords. Enter your email at app.yourhq.ai/login and check your inbox for a sign-in link.- Links expire after 1 hour
- Each link is single-use
- If you have multiple workspaces, you’ll be signed into the one you used most recently
Signing out
Click Sign out at the bottom of the account page, or in the sidebar.Multiple workspaces
If you have more than one workspace, you can switch between them from the sidebar. Each workspace has its own set of agents, data, and settings. Signing in always takes you to your most recently active workspace.Data and privacy
- Your data is yours. Each workspace gets a dedicated Supabase project. We don’t share data between workspaces or customers.
- API keys are stored in your workspace’s database, not in a shared system. They’re only used to route model calls on your behalf.
- We can’t see your agent conversations. Agent memory, messages, and tool outputs live in your dedicated database.